Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

• You may request a return within 14 days of receiving your order.
• To be eligible for a return, your item must be in the same condition that you received it — unused, unworn, and in its original packaging.
• To initiate a return, please contact us at [your email address] with your order number and reason for return.
• Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.
• Please note that original shipping costs (if applicable) are non-refundable.

Exchanges

If you would like to exchange an item, please return the original item for a refund and place a new order.

Non-Returnable Items

Certain types of items cannot be returned, such as custom or personalized products, perishable goods, or digital downloads. Please contact us if you have questions about your specific item.