Shipping policy
Last updated: [Insert Date]
Thank you for shopping with [Your Store Name]! This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within [1–3 business days] after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.
Processing times may be longer during high-volume periods, sales, or holidays.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
- Domestic (U.S.) Shipping: [3–7 business days]
- International Shipping (if applicable): [7–21 business days]
Delivery times are estimates and may vary due to factors outside our control (such as carrier delays or customs).
3. Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number.
Please allow up to 24–48 hours for the tracking information to become available.
4. Shipping Destinations
We currently ship to:
- [List countries or regions you ship to — e.g., “the United States, Canada, and select international destinations.”]
If we are unable to ship to your location, you will be notified during checkout.
5. Customs, Duties & Taxes (For International Orders)
All international orders may be subject to customs fees, import duties, and taxes imposed by your destination country.
These charges are not included in your purchase price and are the customer’s responsibility.
6. Lost, Delayed, or Damaged Packages
We are not responsible for delays caused by the carrier or for lost/stolen packages after delivery is confirmed.
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can help file a claim with the carrier.
7. Incorrect Shipping Information
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at [your email address].
8. Contact Us
If you have any questions about your order or shipping, contact us at:
📧 Email: [your email address]
🌐 Website: [yourstoreurl.com]